The E&U/O&G industry is highly regulated for environmental safety and price transparency. The OPEC policy, energy contracts, derivatives, and trading are highly under surveillance. The players in this industry are required to comply with the ever-changing regulation.
While the energy sector is very capital intensive, there are government sponsored incentives and tax rebates for an extended period of time supplemented by federal and state grants. Tracking and benefiting from these incentives require high operational cadence.
The green energy programs, global warming, carbon emissions and the conservation of natural resources are critical success factors, while engaging with the public. Educating and enabling public using data driven analytics is an important issue for the energy sector.
IoT is enabling new energy and transmission efficiency use cases hitherto not possible, due to the non-availability of real-time data from remote sensors. Outage prediction and prevention, usage analytics for planning and provisioning, new controls in disaster and emergency management, are new apps requiring robust APIs. Customer self-service is now expected with abilities to report problems and get real-time status updates. Field service scenarios, both online and disconnected, dispatch and work order interactions are all being driven through APIs. Speed of real-time information delivery is taking field service and support applications to a new level.
Energy is an IoT-rich environment creating a reliable environment for timely billing, proactive maintenance, network planning and outage planning, disaster planning and other key functions.
Mobile field service and inspection applications and IoT driven diagnostic tools for day-to-day Operations and Maintenance are some of the key use cases.
For B2C, self-serve applications for consumers to view bills, lodge complaints and report outages are key for customer engagement.